At bimgoplus, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to keep gaming a positive experience — not a problem.
bimgoplus provides a full suite of responsible gaming tools — all free, all accessible directly from your account settings. You are always in control of your bimgoplus experience.
Set a daily, weekly, or monthly cap on how much PHP you can deposit into your bimgoplus account. Once your limit is reached, no further deposits are accepted until the period resets. Limits take effect immediately when reduced.
Set a reminder to alert you after a defined period of continuous play on bimgoplus — 30 minutes, 1 hour, or a custom duration. When the timer goes off, bimgoplus will prompt you to take a break and review your session.
Need a short break from bimgoplus? Activate a cooling-off period of 24 hours, 7 days, or 30 days. During this time, your bimgoplus account is temporarily suspended and you cannot log in, deposit, or place bets.
If you feel that gaming is negatively affecting your life, you can permanently or indefinitely self-exclude from bimgoplus. Self-exclusion closes your account and prevents re-registration for the duration of the exclusion period.
Set a maximum amount in PHP that you are willing to lose within a given period on bimgoplus. Once your loss limit is reached, bimgoplus will prevent further wagering until the limit period resets.
Enable periodic reality check pop-ups during your bimgoplus sessions. These reminders display how long you have been playing and your net win/loss for the session, helping you stay aware of your gaming activity.
For most bimgoplus players in the Philippines, gaming is a fun and entertaining pastime. But for some, it can become a problem. Ask yourself the questions on the right honestly. If you answer "yes" to two or more, it may be time to use bimgoplus's responsible gaming tools or seek professional support.
Remember: Problem gambling can affect anyone, regardless of income, age, or background. Recognizing the signs early is the first step toward getting help. bimgoplus is here to support you.
Access your bimgoplus account and navigate to the Account Settings section.
Select the "Responsible Gaming" tab in your bimgoplus account settings panel.
Choose the protection tool you need — deposit limit, cooling-off, or self-exclusion — and activate it instantly.
Do you spend more money on bimgoplus or other gambling platforms than you originally planned?
Have you ever borrowed money from family, friends, or used credit to fund your gaming activities?
Do you find yourself thinking about gambling even when you are at work, school, or spending time with loved ones?
Have you tried to cut back on your gaming but found it difficult or impossible to do so?
Do you feel restless, irritable, or anxious when you are not able to gamble?
Have you ever lied to family members or friends about how much time or money you spend on gaming?
Do you chase losses — continuing to play in an attempt to win back money you have already lost?
Has gambling negatively affected your relationships, work performance, or financial situation?
If you answered "yes" to 2 or more questions, we strongly encourage you to use the bimgoplus responsible gaming tools above or contact our support team. You can also reach out to professional support organizations in the Philippines.
Under Philippine law and PAGCOR regulations, online casino gaming is strictly restricted to individuals who are 21 years of age or older. bimgoplus enforces this requirement rigorously through a mandatory age verification process during account registration.
Every new bimgoplus player must submit a valid government-issued Philippine ID — such as a PhilSys National ID, passport, SSS ID, UMID, or driver's license — before their account is fully activated. Our verification team reviews each submission to confirm that the applicant meets the 21+ age requirement before any deposits or gameplay are permitted.
If bimgoplus discovers that a player has provided false information to circumvent the age verification process, the account will be immediately closed, all funds will be forfeited, and the matter may be referred to the appropriate Philippine authorities.
Parents and guardians: If you believe a minor in your household has accessed the bimgoplus platform, please contact our support team immediately at [email protected]. We will investigate and take swift action.
bimgoplus's self-exclusion program is one of the most important responsible gaming tools we offer. It is designed for players who feel that their gambling has become — or is at risk of becoming — a problem. Self-exclusion is a serious commitment, and bimgoplus treats every request with the utmost care and confidentiality.
When you self-exclude from bimgoplus, your account is immediately suspended. You will not be able to log in, make deposits, place bets, or receive promotional communications from bimgoplus for the duration of your chosen exclusion period. Any remaining balance in your account at the time of self-exclusion will be returned to you via your registered GCash, PayMaya, or bank account.
Important: Self-exclusion periods cannot be shortened once activated. If you choose a 6-month self-exclusion, you will not be able to reactivate your bimgoplus account before those 6 months have passed, regardless of the reason.
To request self-exclusion, log in to your bimgoplus account, go to Account Settings, and select the Responsible Gaming tab. You can also contact our support team directly at [email protected] and our team will process your request within 24 hours.
All self-exclusion requests are processed within 24 hours. During this window, please refrain from depositing or wagering on bimgoplus.
If you or someone you know is struggling with problem gambling, professional help is available in the Philippines. bimgoplus encourages all players to reach out to these organizations without hesitation.
The Philippine Amusement and Gaming Corporation (PAGCOR) oversees responsible gaming standards for all licensed operators in the Philippines. PAGCOR provides guidance, resources, and a framework for player protection across all regulated gaming platforms.
The Philippines has dedicated mental health and problem gambling support lines available to players in Metro Manila, Cebu, Davao, and other major cities. Trained counselors can provide confidential guidance and referrals to treatment programs.
Gamblers Anonymous (GA) Philippines offers peer support meetings for individuals affected by problem gambling. GA follows a 12-step recovery program and has chapters in Manila, Quezon City, Makati, Cebu, and Davao. Meetings are free and confidential.
The Department of Health (DOH) of the Philippines provides mental health services through government hospitals and community health centers nationwide. Problem gambling is recognized as a behavioral health concern eligible for professional treatment.
Our bimgoplus responsible gaming team is available daily from 8:00 AM to 12:00 MN Philippine Standard Time. Contact us at [email protected] for help activating any player protection tool or to discuss your concerns confidentially.
bimgoplus is committed to operating a safe, fair, and responsible gaming environment for all Filipino players. We actively monitor player behavior for signs of problem gambling and may proactively reach out to players who show patterns of concern. Our responsible gaming program is reviewed and updated regularly in line with PAGCOR guidelines and international best practices. Gaming should always be entertainment — never a financial strategy or a way to escape personal problems.
bimgoplus is the Philippines' trusted online casino and sportsbook — and we take responsible gaming seriously. Set your limits, play within your means, and enjoy everything bimgoplus has to offer: live dealer games, slots, bingo, boxing, and more. Remember, you must be 21 years or older to register and play.
21+ only. Please gamble responsibly. If gaming stops being fun, use our self-exclusion tools or contact [email protected].